Lash Technician

This role is an essential element of our spa and wellness team. As a Lash Technician, you will be responsible for providing exceptional eyelash extension and enhancement services to guests at Scott Miller. Our one simple goal is to provide clients with unparalleled service and hospitality, uncompromising style, and exclusive luxury brands. A place where creativity flourishes, education is ongoing, and most importantly, staff and clients are indulged in an immersive experience they will take with them long after they leave our care.

This position is an essential part of a multifaceted wellness and salon team who shares a love for service that goes above and beyond the expected in the beauty and wellness industries at one of the premier health and beauty resources for western New York.


  • You love offering services and feel intrinsically rewarded when you serve a guest or team member well
  • You are passionate about performing high-quality eyelash extension applications in accordance with established spa protocols and standards.
  • You feel excited to collaborate with people who also love serving guests in the beauty and wellness industry.
  • You love the feeling of making someone’s day better
  • You have a current NY state cosmetology or esthetics license
  • You have completed courses and have mastered the craft of eyelash extensions
  • You like working and are available for retail hours (weekends, some holidays, and special events)
  • You love the vibe of a salon and spa where teamwork is everything- we work together, train together, and have fun together
  • Learn quick- every day brings new experiences, and our expectation is that they are always handled to a high standard


  • Place great value on performing uncompromising luxury services.
  • Know and showcase your understanding of the Scott Miller vision, mission, and values through your actions in the salon.
  • Conduct thorough consultations with clients to understand their preferences, expectations, and any specific requirements.
  • Customize lash extensions to suit individual client needs, considering factors such as eye shape, lash health, and desired look.
  • Educate clients on proper aftercare techniques and products to maintain the longevity and health of their lash extensions.
  • Uphold a professional demeanor at all times, providing exceptional customer service and fostering positive client relationships.
  • Work in collaboration with Scott Miller fellow wellness team members to ensure that all guests receive an exceptional spa service.
  • Stay informed about the latest trends, techniques, and products in the eyelash extension industry to continuously enhance skills and knowledge.
  • Understand and excel at performing established Scott Miller standards including all guest care protocols and prebooking.
  • Share and promote additional service and retail options, including gift certificates or promotions with each guest.
  • Ensure the spa rooms are “guest ready” at all times. This includes keeping your sheets fresh for each guest, rooms clean and refreshments offered to each guest.
  • Attend staff meetings as required.
  • Provide beverages and refreshments to each guest.
  • Execute all wellness spa setup, opening and closing routines as defined
  • Maintain a high standard of cleanliness- including salon cleanliness checks as scheduled and sanitation per the NY state requirements
  • Maintain full and accurate guest service records


A scan of our brand will tell you that Scott Miller is a brand known for its talented and caring team – this is possible only because we all value growth and seek to improve daily. Working side by side or having lunch in our break room you’ll hear laughter and conversations among friends. We are nice, talented people- and we look forward to expanding our team family.

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Not available for online booking

This service is not available for online booking. Please contact us via call or text (585) 264-9940 to book.