May 29, 2020 | | News

Phase 2 Opening Plan

Dear Valued Client,

We are so excited to be back taking care of you, our wonderful clients. The salons are open for hair services and retail only. As of right now we are assuming that our spa and nail services will be included in phase 3 with personal care services, fingers crossed. 

We are beyond grateful and overwhelmed by the enthusiasm of our clients to return to our salons after our closure. We have diligently worked at contacting those clients that missed appointments during our closure but we need more time. We are doing the best we can while working with a limited team to follow the physical distancing guidelines. Our phones will remain off for the next several days to continue our effort. We ask that you text us at 585-264-9940 only if you need to change or cancel an existing appointment. Otherwise, we will be reaching out to you. Each and every client is very important to us and we appreciate your patience and understanding.

For your convenience , we will continue our curbside retail service in our Pittsford & Webster locations with extended hours. Please email your orders to  

We ask that you please be patient and understanding as we navigate through carefully and safely reopening our salons.

We so look forward to taking care of all of you.

All our best always 

Scott, Helen, Alex and the SM Team